Terms, Conditions & Policies

Reservations:

  You may book online at www.m22inn.com/sylvan-inn/ and click on the rectangle “Check Availability” tab on the top right of any web page or by calling the Inn directly at 231-334-4333. To confirm your reservation, a deposit equal to one night or 50% of the total room charge is required and is payable with credit card (VISA, MC, Discover). The remainder of your reservation will be billed no more than 15 days prior to your arrival.

Cancellations:

  Cancellations made up to ten days prior to your scheduled arrival for a single room for three nights or less will result in your deposit being refunded minus a $25 cancellation fee. Cancellations made up to thirty days prior to your scheduled arrival for 2-3 rooms for three nights or less will result in your deposit being refunded minus a $50 cancellation fee per room. Reservations of four or more rooms are non-refundable.

If you must cancel later then the time permitted your full room rate will be billed at the time of cancellation if it has not already been billed. Refunds are not given for early departures. Alterations to confirmed reservations are subject to a $25 processing fee. You need to call and speak with someone in order to cancel your reservation. We are unable to take cancellations through email or by messages left on voicemail.

Shortened stays:

  Due to the short vacation season in Glen Arbor, guests will be billed for the full amount of the original nights booked and the deposit will be applied to one of the nights missed, not nights incurred. Refunds are not provided for early departures.

Our Guests are Important

If a guest is unhappy with their room we will offer you another room at the same price only in the event that another room is available. If there are no other rooms available and the guest would still like to leave a credit will be available for another date(s) – blackout dates will apply – The guest will not be refunded for the room.

General Information

Rates – excluding our apartment and certain holidays

Rates are seasonal and slightly higher on weekends. Rates are subject to change without notice. Add 10% for taxes and fees. Please inquire about discounts for stays of five nights or longer.

Check-In:

3:00-7:00 PM

Check-Out:

11:00 AM
Please notify us if you require special arrangements and we will accommodate you. Luggage can be stored for early arrivals or late departures.

Other Policies

  • We do not offer AAA or AARP discounts
  • Pets are not permitted
  • Weapons are not permitted
  • Smoking is not permitted on the property
  • We can accommodate for dietary restrictions. Please let us know at time of reservation being made and again at check-in
  • Please no trailers or boats
  • Smoking is not permitted on the property
  • Children are to behave in a mature manner. All children must be accompanied by an adult at all times and children under age 12 not permitted.
  • Breakfast is served between 8-9:30 during peak season. Coffee is served at 7:30 during peak season. Arrangements for breakfast will be made at check in for off peak season.